Concern America's Marketplace of Fair Trade Crafts
Shipping: Products shipped by UPS Ground. Orders placed by noon PST, Monday-Friday, will be processed the same day.
International and Expedited Orders: For international or expedited orders, please phone or email Concern America to place your order at 1-800-CONCERN (266-2376) or bety4concern@earthlink.net (hours of operation: 8:00am – 5:00pm, PST, Monday-Friday).
Refund Policy: No refunds after 30 days from date order was placed. Refund for cost of item(s) only, and item(s) must be received before refund is issued.
Privacy: Concern America wishes to assure its customers and donors that it has a policy of never selling, lending, sharing, giving, leasing, renting, and/or exchanging, in any way, the personal/private information of its customers and donors with any other not-for-profit or for-profit entity or individual. This includes an assurance that Concern America does not engage in searching internet sites that provide confidential financial information on individuals. Concern America respects the privacy of each and every customer and donor.
Secure Transactions: All credit card transactions are safe and secure through Authorize.net. Concern America does not store your credit card information.